Monday, March 24, 2014

FIXED [WORKING]: Incompatible Shared User ID(s) and Google Play Services Installation Error

Before you make up your mind just to read the steps, I would like to warn you that reading the full post will only takes some minutes and will assure you of no loss of data/software. Ignoring the full post will risk you to dangers of data/software loss permanently.

I am tech loving person, i keep experimenting with technology. I use and Android 4.0.4 (Ice Cream Sandwich) on my Spice Mi-495. Spice is an Indian manufacturer of mobiles. I was trying to install android device manager on my phone. It got installed but when i opened it, it said " Google Play Services, which some of your applications rely on, is not supported by your device. Please contact your manufacturer." Whoosh! The device manager closed. 

I then researched about Google play services and found that it is an internal app which Google and many other app developers of android use to run app on android. This was not installed on my phone. I tried to install it through play store and even manually. It showed an error "This app is incompatible with other apps using the same shared user id(s)." I wasn't able to get that, i researched, and i found that this type of error happens when the manufacturer of phones have not done a clean job. And this was also the reason why I Google apps don't get updated.

This was something which only the manufacturer can fix, but i knew they are not going to replace or repair this. And i am not the one to keep mum. I researched for months and months over the internet. I found and tried many solutions but none of them worked. Lastly, On a very helpful site called xda-developers, I found a working solution. I tried it....Whoooo, it worked, Google Play services got installed. I tried updating Google apps and yes, they got updated.

I was extremely happy and thought to help all those who are still stuck either with the error saying Google Play Services cannot be installed or the error saying incompatible shared user id(s). This solution will work for both the errors.

Here is what you should do:-
Steps :-
1.Backup all the data and apps u already have on your phone as we are going for a factory reset. ( To backup current version apks of the
app use root explorer and copy all apks from /data/app and some apks from /mnt/asec/ ).
2.Downloaded latest signed gapps for your Android version (like Jellybean, Ice Cream Sandwich,KitKat etc) from here .
3. Turn off your phone.
4. Boot phone in recovery mode and Wipe data/factory reset. (This is why you need to back up everything.)
5. Flash the latest signed Gapps downloaded earlier.
6. Wipe Dalvik cache and cache partition then reboot.
7. Download the latest version of Google Play Store and install it. (You can download version 4.5.10 of
play store from here [3.69 MB] ){Play Store 4.5.10 was the latest version of play store when i was experimenting on my phone. You may download other latest version from the web and use them)
8. Update all the Gapps via Play Store. (Meanwhile if there are updates for other than Google apps you may update them too.)
9. Then install Google Play Services and done!
Note:- Alternatively in place of step 7 you can open the Market (Play Store) and tap agree. Then press home and leave it for awhile. After the Play Store is updated, open it and tap agree again. The new Play Store should download Google Play Services and install it for you.
So don't bang your head on the table for the mistakes of 
your manufacturer. Android is a platform where you 
yourself can be a developer.
BUT AT YOUR OWN RISK.... ;-)

111 comments:

  1. Where are gapps for 4.4.2 kitkat
    Please fast

    ReplyDelete
    Replies
    1. Click on the word "here" in step 2. There you will find gapps for kitkat or directly click on below link

      https://goo.im/gapps/gapps-kk-20140606-signed.zip

      Delete
  2. hi Vivek
    very interesting article , but as a begginer please can you explainou more if you please:

    1- how to backup data, what is root explorer, where to find: /data/app and /mnt/asec ... ?
    2- what signed gapps should be downloaded and where(desktop , card .) , how to know my android version?
    3- how to boot tab2 chinese in recovery mode, wipe data/factory reset if characters in chinese?
    4- how to flash the latest signed Gapps downloaded earlier?
    5- how to Wipe Dalvik cache and cache partition?
    6- where to download google play store and how to install it?

    thanks a lot with much regards

    ReplyDelete
    Replies
    1. First of all tell me your phone make and model number

      Delete
    2. This comment has been removed by the author.

      Delete
    3. Can you make video for me.that is my phone model

      Delete
    4. Not possible for me to make video on this. Have limited resources

      Delete
  3. how to flash the latest signed Gapps downloaded?

    ReplyDelete
    Replies
    1. First of all place the downloaded zip gapps in ur sd card. ( Do not put it in any folder, put it direct in sd card)

      Switch off ur phone.

      Switch on into recovery mode

      Select install from zip option

      Select the gapps zip file from sd card

      Allow it to install

      Ur gapps will be flashed in a while and then

      Select to reboot.

      Delete
  4. HI i have 0+8.9

    how to Boot phone in recovery mode and Wipe data/factory reset.?

    ReplyDelete
    Replies
    1. As far as i know, i have heard that o+ phones doesnt get fully rooted but i have never tried this.

      For ur concern,
      To boot into recovery mode,

      Switch off your phone and then

      Press volume down key and power key simultaneously

      It will take u to 2 options :-
      Factory mode
      Recovery mode

      Choose recovery mode by clicking on volume down key again

      Delete
    2. https://www.facebook.com/profile.php?id=1577967085820829

      Delete
    3. It has been effective so far for many persons but can't guarantee success on every phone

      Delete
  5. im using cloudfone thrill 430d. with android os. 4.0.4 ice creame, i have same problem as you have before. i follow your instruction above.
    1. i download the gapps -ics-20120429-zip.
    2. when i try to apply update with that gapps on recovery mode. its error its said installation aborted. zip incorrect. missing OTA. what will i do. please help me.

    ReplyDelete
    Replies
    1. This may Be a problem with your recovery.

      Make sure you have correct recovery installed on your phone and then try.

      For android 4.0.4 the best recovery is CWM recovery. Try using that.

      Delete
  6. one more thing i cant find dalvik cache.

    ReplyDelete
    Replies
    1. In some phones,

      Dalvik Cache is located in advanced option in the recovery menu,

      If nit found anywhere then your phone has the option to wipe cache and dalvik cache all together by the option of wipe cache.

      Delete
  7. hey good they. bro. can you tell me where can i get the CWM recovery

    ReplyDelete
    Replies
    1. CWM recovery for your phone and the method to flash it is here at the link

      http://www.symbianize.com/showthread.php?t=1136415

      Follow full steps.

      Delete
  8. today i will try again another option to fix my problem. i down load another gapps
    "gapps-ics-20120201-signed.zip

    ReplyDelete
    Replies
    1. Bro dont use 20120201 version.... It has problems ..... For ics 20120429 is the latest and without any bug. Use that only

      Delete
  9. woooo again its said
    signature verification failed installation aborted

    ReplyDelete
  10. well um. i think that i need get CWM. Thanks vivek

    ReplyDelete
  11. Hey man
    Ive got a clone note 3 MTK6582 SM -N 9000, i backed up with titanium but have been having trouble with the whole flash the gapps file I used terminal emulator to get into recovery mode because I couldn't do it with the buttons. Can you help me out with what I need to do for my type of phone? which gapps to use because it came up with an error for the 20130813. Also do I need to get a different rom for the phone?

    ReplyDelete
    Replies
    1. Hie, Do not use terminal emulator. I have never tried but have heard that through terminal emulator you will face many problems. And you should first get the correct ROM for your phone. Which you will easily get on google or xda developers website.

      Delete
  12. hi sir my phone is o+ 8.9 i have same problem as yours how can i fix it tnx...

    ReplyDelete
    Replies
    1. Hie, sorry for late reply.

      First of all you should root your phone and install the correct ROM for your phone. The methods of rooting and installing ROM can be easily found at google. After rooting and installing ROM, follow the steps i mentioned above. DO REMEMBER TO FOLLOW EACH STEP CAREFULLY. Ask for any help if required.

      Delete
    2. sir can you give me the link or site , i'm not familiar on this thing sir thanks a lot

      Delete
  13. hi Vivek.
    My questions are same with jad bin jeddo.
    I'm a begginer without much knowledge with this, can you please explain it more?
    my unit is O+8.9 (android 4.0.4)

    1- how to backup data, what is root explorer, where to find: /data/app and /mnt/asec ... ?
    2- what signed gapps should be downloaded and where(desktop , card .) , how to know my android version?
    3- how to boot tab2 chinese in recovery mode, wipe data/factory reset if characters in chinese?
    4- how to flash the latest signed Gapps downloaded earlier?
    5- how to Wipe Dalvik cache and cache partition?
    6- where to download google play store and how to install it?

    ReplyDelete
    Replies
    1. Before Doing these steps you need to root your mobile and install the correct ROM for your phone.

      The method of rooting and installing ROM are different for each phone and will be found at google.

      After rooting and installing ROM, follow the above step.

      Comment if any help needed.

      Delete
  14. Hi Vivek

    My model is chinese Konka Tango W830.

    Can you help in installing KITKAT for this model. How to find the correct matching ROM for it. The cyanogenmod people develop only for popular brands.

    ReplyDelete
    Replies
    1. Sorry Anand but i can't help you with installing KITKAT. But can tell you where you can find the correct matching ROM for it. You can search it on google or you can visit xda-developers website. Its of great help for android problems.

      Delete
  15. Hello..which gapp for jellybean 4.1.1? Model EX_s22i

    ReplyDelete
    Replies
    1. https://goo.im/gapps/gapps-jb-20130813-signed.zip

      Follow the above link for gapps of jellybean

      Delete
  16. Sir,wld i be able to install google play services,in android 4.1.1, following the above steps

    ReplyDelete
    Replies
    1. Yes sir,
      Surely you can install play services using the above steps.

      Just u need to download gapps from the link mentioned below.

      https://goo.im/gapps/gapps-jb-20130813-signed.zip

      Delete
  17. Hi Vivek,

    I am holding Motorola Atrix 4g, with MaxBlur 5.0 ROM, I am facing problem with my main concern is related with Google Play Service same "Incompatibility with other application ID", I tried all the available solution over the net, but nothing worked for me. this would be great help if you provide me some guidelines to rectify this.

    ReplyDelete
    Replies
    1. It would be my pleasure to help you in any way.

      First of all you need to know your android version. You can find that in settings under about phone section.

      And then search in google on how to root your phone and install ROM for your model. After that follow above steps carefully.

      Delete
  18. Hi Vivek,

    Can you help me with my smartphone? The model of my phone is Cherrymobile Thunder. Where is the latest ICS gapp?

    ReplyDelete
    Replies
    1. Click on the word "here" in step 2 to download latest gapps for ICS.

      Delete
  19. ` Hellow Sir Vivek, Can you help me because my tablet galaxy tab 2 korean made and its model is HX-M02 .. ICS also .. sir can you help me Pleaseee Thank youu ^_^

    ReplyDelete
    Replies
    1. You just need to root your phone and install correct ROM for your phone.

      And then follow above steps.

      Delete
  20. hi! can you help me i have the same problem my phone is SKK mobile no. wind how can i fix it..thank you

    ReplyDelete
  21. can you plss give me some guide or procedures to root and install correct rom to my phone? i cant find it to google..thank you sir vivek

    ReplyDelete
    Replies
    1. Go to the link below and follow procedure #3 to root ur phone

      http://www.billyzapata.com/2014/11/how-to-root-skk-mobile-android-phones.html?m=1

      Delete
  22. I have lava iris 501 q jelly bean version not rooted and I have the same error message saying that incompatible user name so how can I proceed further?

    ReplyDelete
    Replies
    1. U cannot proceed urther without root. You will have to root your phone to fix this error. If you want to root then please find the correct method on google and root your phone with correct ROM

      Delete
  23. Hi. My phone is Samsung Galaxy Pocket S-5300 and what is the best gapp should I use? thanks

    ReplyDelete
    Replies
    1. Hie edward, i have never heard of any samsung mobile with such a fault.

      But because you asked for the correct gapps for jelly bean. Its in the link below here:-

      https://goo.im/gapps/gapps-jb-20130813-signed.zip

      Delete
  24. Hi Vivek.....I am using Karbonn Smart A 26 which is running Android Jelly Bean 4.1.1.....how do I root this phone? Can your trick work without the phone being rooted?

    ReplyDelete
    Replies
    1. Hie aditya,

      Sorry to inform you that there is no solution to the problem without root.

      In case you need the method of rooting. Just google it. You will find thousands of sites telling you how can you root your phone.

      Delete
  25. Hi vivek i rooted my phone now..how can i boot to recovery mode? It only appears factory mode when i press power botton and volume down key at the same time..happy new year..thanks! Youre really helpful to us :-)

    ReplyDelete
    Replies
    1. Happy New Year..... Thanks..... I love experimenting with technology and i love helping others. Its my pleasure.

      And as far as i know either power button and volume up key
      Or
      Power button and volume down key will take u to recovery mode. Try both of them. And if u still cant get to recovery mode the install the app in the link below and the n reebot in recovery mode through the app. This app also has a function to check whether u have correct rom or not. And if u dont have the the correct rom. U can install it through th app. I am giving u the link below . first try with both the buttons and if no response comes for recovery mode, install the app and try.

      Here is the link

      https://play.google.com/store/apps/details?id=com.koushikdutta.rommanager&hl=en

      Delete
  26. Hi vivek I installed the ROM manager and said I need clockworkmod for my device but apparently they didn't have clockworkmod version for my SKK wind..but I can use the recovery mode..then when I try to install the latest gapps for 4.2.2 it say error installing package ota missing..something like that..what does it mean? :D

    ReplyDelete
    Replies
    1. Happy to hear that u entered recovery mode.
      Before i can help you further. I need to know certain things.
      1. First of all tell me the full error message that you got while flashing gapps. If you dont remember the exact lines then try to flash it again. Dont worry, u will loose nothing. And write down the full lines of error that you get while flashing.
      2. Are ypu ready to format your phone? Because in coming next steps, your phone will be formatted and if you have not backed up?? So please backup important data.

      Answer these questions to allow me to help you further

      Delete
    2. It say error.invalid OTA package.missing scatter.installation aborted.

      Yes I already to format my phone :-) I already backup my files :-) thanks for guiding me

      Delete
    3. I'm ready to format my phone vivek :-) thank you again for assisting me :-)

      Delete
    4. I think there is some problem with the gapps. Try the gapps link i am mentioning below. Sorry for late reply


      https://goo.im/gapps/gapps-jb-20130812-signed.zip

      Delete
  27. That is the exact gapps that i downloaded and flash vivek..and said invalid ota package..missing scatter.

    ReplyDelete
  28. O+ 8.9 signature verification failed installation aborted

    CMW recovery doesnt work everytime i reboot to CW recovery it just boots me to stock/regular recovery screen

    ReplyDelete
    Replies
    1. https://www.facebook.com/profile.php?id=1577967085820829

      Delete
  29. Where are gapps for 4.2.2 jellybean
    Please fast

    ReplyDelete
  30. Replies
    1. https://goo.im/gapps/gapps-jb-20130812-signed.zip

      Delete
  31. im using ninetology insight, what app can i use to boot in recovery mode.

    ReplyDelete
  32. Hi im using cloudfonethrill 430d how do Iinstall googleplayservices

    ReplyDelete
    Replies
    1. me too same unit. and same problem.

      Delete
    2. I have mentioned everything in the steps above please follow the steps, google play services will be installed

      Delete
  33. hi i have the same problem of that can you please help me my unit is cherrymobile superion lite and every time i install google play service its say incompatible share user id please help me

    ReplyDelete
    Replies
    1. Please read every step mentioned above before commenting. Everything is mentioned in the blog already

      Delete
  34. This comment has been removed by the author.

    ReplyDelete
  35. This comment has been removed by the author.

    ReplyDelete
  36. PM

    hi vivek, i hav d same problem,but i want to ask if ders other solution for dis without formating my fon?and not rooting my fone?i dont want to lose my account in clash of clans, but i cannot link it into google+ without that google play services. thank you very much for your help in advance : ) my fon is o+ 8.12, it's android version is 4.0.4

    ReplyDelete
    Replies
    1. Sorry but without rooting and formatting you cannot do this

      Delete
  37. Hello sir how can I find the recovery mode ?? And the root explorer?? Is it a application that required to download??my device is a CLOUDPAD 700d .. thanks in advance sir..

    ReplyDelete
    Replies
    1. Going to recovery mode is a different process for every phone, you need to find that for your phone. And yes root explorer is a application that you need to download

      Delete
  38. Hie I can't see the recovery mode rather than the factory mode

    ReplyDelete
    Replies
    1. Please press the other button, it will take you to recovery mode

      Delete
  39. Please make a video of that to get easily

    ReplyDelete
  40. Hi Vivek,
    I have tried to room many rom but not success.
    I got error "how to fix invalid ota package missing scatter".
    Please suggest.

    ReplyDelete
    Replies
    1. Most probably you are using corrupt rom, please find a valid rom to continue

      Delete
  41. My mobile model is : Spice Mi-525

    ReplyDelete
  42. How do you know which gapp to download?

    ReplyDelete
    Replies
    1. Go to goo.im
      There you will find all the genuiene gapps for every version of android

      Delete
  43. hai vivek,
    wich gap file i need to download for android 4.2.2.

    ReplyDelete
    Replies
    1. http://goo.im/gapps/gapps-jb-20130813-signed.zip

      Delete
  44. Hello vivek , I m using iball 3g 7271 tablet running on ICS 4.0.4 and getting same issue while installing google play services.
    So can u plz help me out to get this issue resolved . Nd also is it necessary to back up files bcoz I hv no imp files so I wud like to know abt the complete details steps to solve this.
    thank you.

    ReplyDelete
    Replies
    1. Just follow the steps as they are mentioned. If you dont wanna backup files, its okay you may proceed with next step

      Delete
  45. Hello sir, I am using Samsung galaxy tab3 with android jellybean 4.0.2 and is made in Korea, I'm having the same problem about installing Google play services it always give me an error says not compatible with apps using same shared user ID I've been looking for solutions for almost a moth too and found this one interesting but the problem is I have no idea where to find and what are those stuffs that you have said that's why I can't start with the steps please help me I need to back up my games.. please explain further please.. THANK YOU SO MUCH...

    ReplyDelete
    Replies
    1. Start with the steps and tell me at which step you are struck. I will help you out

      Delete
  46. Hi Mr. Vivek. I have read from the comments above that you have some knowledge on . O+ phones. I would just wanna ask if you have a stock rom for O+ 8.9 because I have accidentally wiped out my system. Im hoping that you can help me on my problem. Thanks!

    ReplyDelete
    Replies
    1. https://www.facebook.com/profile.php?id=1577967085820829

      Delete
    2. Sorry, but i dont have stock rom of O+

      Delete
  47. hello sir/ma'am we have fb group for O+ 8.9 https://www.facebook.com/profile.php?id=1577967085820829 we have stock rom but u need twrp we need a phone developer know to mod kernel so we can make custom rom and make our phone run for 1g games

    ReplyDelete
  48. Hi. I recently bough a vphone plus that look very similar to iphone 6 plus. It kept popping up (Incompatible Shared User ID(s)) when I tries to download google play service.

    ReplyDelete
    Replies
    1. Please, Its A request, please read the steps and follow accordingly before commenting and asking what to do

      Delete
  49. Hi. I recently bough a vphone plus that look very similar to iphone 6 plus. It kept popping up (Incompatible Shared User ID(s)) when I tries to download google play service.

    ReplyDelete
  50. Follow the steps mentioned above....your problem will be solved

    ReplyDelete
  51. Plz upload a video tutorail. i dont understnd these steps

    ReplyDelete
    Replies
    1. Not possible for me to upload video tutorial
      Sorry

      Delete
  52. Hi. The gapps link doesn't load. I need signed gapps for O+ 8.9 ice cream sandwich. Thanks!

    ReplyDelete
  53. Hello, I tried to do the same but it shows INVALID OTA PACKAGE, MISSING SCATTER.
    INSTALLATION ABORTED

    ReplyDelete
    Replies
    1. Tell me the correct version of your android so that i can help you further

      Delete
  54. Can I do this without rooting my phone?

    ReplyDelete
  55. Can you help me pls... My phone is samsung galaxy note lll 4.4.2 kitkat. Pls help. Ty

    ReplyDelete
    Replies
    1. Please follow the steps above, it will help, however it is somewhat difficult to root samsung mobiles but after rooting it will help.

      Delete
  56. Invalid ota package whil installing gapps

    ReplyDelete